PAYMENT AND SHIPPING INFORMATION

PAYMENT METHODS

We offer you the following payment options:

 I. NATIONAL SHIPMENTS:

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

  • Prepayment by bank transfer (advance payment)
  • Payment via immediate bank transfer (Klarna Sofort.)
  • Payment via PayPal
  • Payment by credit card (via PayPal)
  • Delivery on account (via PayPal)
  • Payment by direct debit / debit advice (via PayPal)
  • Payment in instalments (via PayPal)

II. INTERNATIONAL SHIPMENTS:

For deliveries abroad we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

  • Prepayment by bank transfer (advance payment)
  • Payment via immediate bank transfer (Klarna Sofort.)
  • Payment via PayPal
  • Payment by credit card (via PayPal)

 

DETAILED INFORMATION ON THE INDIVIDUAL PAYMENT OPTIONS

1. ADVANCE PAYMENT BY BANK TRANSFER (PREPAYMENT)

Please transfer the invoice amount to our bank account, stating the purpose of payment. We will inform you of our bank details and the purpose of the transfer separately by e-mail during the order processing.

2. PAYMENT VIA IMMEDIATE BANK TRANSFER (KLARNA sofort.)

sofortüberweisung (KLARNA SOFORT.) is the direct bank transfer method of Payment Network AG. 
With DIRECTebanking, you can conveniently enter a transfer of the respective amount into your online banking account. You neither need to register nor do you need a credit card. You pay simply, securely and quickly directly with your online bank account. You can find more information about payment via sofortüberweisung at www.payment-network.com .

3. PAYMENT VIA PAYPAL

Pay via the payment service provider PayPal using the information stored in your PayPal customer account without having to re-enter your payment information. For more information about PayPal payment, please visit www.paypal.com .

4. PAYMENT BY CREDIT CARD

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard. The payment process is carried out via the payment service provider PayPal. However, no PayPal account is required.

5. DELIVERY ON ACCOUNT

Pay for your delivery after receiving the invoice. The payment process is carried out via the payment service provider PayPal. However, no PayPal account is required.

6. PAYMENT BY BANK DEBIT (DIRECT DEBIT)

The invoice amount is conveniently debited from your account. The payment process is carried out via the payment service provider PayPal. However, no PayPal account is required.

7. PAYMENT BY INSTALMENTS

Pay conveniently in instalments. The payment process takes place via the payment service provider PayPal. A PayPal account is required for this.

 

SHIPPING COSTS WITHIN GERMANY

3,99 EURO flat rate per order..

Free shipping from a value of 30,00 EURO per order.

 

SHIPPING COSTS AUSTRIA

8,99 EURO flat rate per order.

 

SHIPPING COSTS WITHIN THE EU + LIECHTENSTEIN

11,99 EURO flat rate per order.

 

SHIPPING COSTS SWITZERLAND

8,99 EURO flat rate per order.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

 

SHIPPING COSTS REST OF EUROPE

30,00 EURO flat rate per order.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

 

SHIPPING COSTS OUTSIDE EUROPE

35,00 EURO flat rate per order.

For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).

 

DELIVERY TIMES

 I. DELIVERY TIME NATIONAL:

The delivery time for our articles is 1-2 working days. Working days are Monday, Tuesday, Wednesday, Thursday and Friday. On Saturdays, Sundays and holidays there is no delivery. Should an item not be in stock or not be available immediately and the delivery time is extended accordingly, this will be pointed out separately on the respective product page.

 II. DELIVERY TIME INTERNATIONAL:

In the table below you will find the delivery times for shipping to other countries, which you must add to the delivery time indicated for each item. On Saturdays, Sundays and public holidays there is no delivery. 

Country Additional maximum duration in days
Austria 1
Switzerland 1
Åland Islands 4
Belgium 1
Denmark 1
Estonia 8
Finland 5
France 2
Greece 9
Ireland 7
Italy 2
Canada 7
Croatia 7
Liechtenstein 2
Lithuania 10
Luxembourg 2
Malta 8
Netherlands 2
Norway 4
Poland 2
Portugal 8
Romania 7
Russian Federation 14
Sweden 3
Serbia 6
Slovakia 3
Slovenia 3
Spain 6
Czech Republic 2
Turkey 8
Hungary 4
United Kingdom 2

 INFORMATION ON DELIVERY TIMES:

If you order several items from us in one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the consignment of goods will be the same as that for the item in your order with the longest delivery time.

 INFORMATION ON THE CALCULATION OF THE DELIVERY DATE:

In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the transferring bank or, in the case of other forms of payment, on the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.